For specific questions about the situation in the Princess Máxima Center, parents can contact the special corona phonenumber: (088) 972 5123.
Appointments at the outpatient clinic
If your child is now under treatment, the appointment will go ahead. Appointments in which scans are made (MRI, CT scan, 18FDG-PET/CT scan, 123I-MIBG scan, ultrasound, ultrasound heart, X-rays) will continue as usual. It is possible that other check-ups may be rescheduled. In that case you will receive a message from us. If you don't receive a phone call (from your doctor), your appointment will continue as usual and you and your child are expected at the Máxima. Unless your child has a cold. In that case please contact the doctor's assistant of the outpatient clinic (088) 9725123.
Two supervisors are allowed at the outpatient clinic. This can be both parents,. One parent and one non-parent are also allowed as guidance, as long as this is not a brother or sister.
Receiving visitors in the Princess Máxima Center
Parents can always be with their child. From June 1st brothers and sisters of the child can also visit the Princess Máxima Center again. Siblings are asked to go directly to their brother's of sister's room to minimize crowds in the building. This means you go straight back outside after a visit and, for example, do not play in the Máxima or go to the restaurant. All family members must be in good health. Other visitors are temporarily not allowed.
Back to school
The Cabinet has announced that primary schools, childcare and special education will reopen after the May holidays, on May 11. As far as we are concerned, this also applies to children being treated in the Princess Máxima Center. As long as there are no serious reasons not to, for example shortly after a bone marrow transplant, they can also go back to school. Siblings of children undergoing treatment can also go to school.
Primary education in the Máxima
Primary school age children staying at Máxima can be taught in the parent-child room. The school in Máxima is still closed. A number of teachers will, after consultation, return to teach your child again.
Social distancing: keep 1.5 - 2 meters distance
Wash your hands regularly, use paper tissues, cough or sneeze in your elbow, do not shake hands. We keep repeating it, and luckely most people are aware of theses measures. They are important to prevent the spread of the coronavirus (COVID-19). The social distancing measure is also part of it: keep 1.5 to 2 meters away from each other. During a consultation, a conversation, a chat in the hallway, keep an appropriate distance from each other in the Princess Máxima Center. Help remind each other!
Accessibility of the restaurant
precautionary measures will apply in the restaurant, for both parents and children and employees. The restaurant's distribution counter is open from 07.30 to 20.00. A wider range of food and drink to take away (Grab & Go) is available. For dinner, a simple budget meal is also available for €4.50 per warm meal. Parents, children and care workers can use the restaurant, which will have fewer tables and chairs. The espresso bar remains open on weekdays and Grab & Go is also sold there.
Activities and events for children in the Máxima
Unfortunately, the activities and events for children at the Princess Máxima Center have been temporarily halted as a precaution. All bedside games, crafts and music activities will continue online as much as possible. Live activities and events for children (and parents) in the center will not take place for the time being.
The facilities are closed, such as the day care for brothers and sisters, the living rooms (open for cooking on appointment or accoring to the schedule), the Muziekids Studio and the theme room Make-a-Wish (Make-A-Wish can be reached via 035-2035300 or email@example.com).
The Haarwensen salon remains available by telephone for parents and children. Every effort is made to provide the children their hair work.
We have collected tips for parents and children for online and offline activities. Here you can read how to keep moving during this time of the corona virus.
Appointments at the LATER clinic
The LATER clinic of the Princess Máxima Center will gradually start again from May 11th. The LATER clinic will contact you for a new appointment.
Frequently asked questions
Click here for the answers to frequently asked questions.
For information and support, the VOKK desk in the Máxima hall will remain open. Especially now a parent supporter can be of great help. From Monday March 16 onwards the counter is open during working days and weekends on regular opening hours. Of course you can reach the VOKK by phone at 030-2422944 or by e-mail.
Through our website we constantly inform you about the current situation and the measures we have taken. A special phone number has also openend to answers questions of parents: (088) 972 5123. There is also an overview with frequently asked questions.