For specific questions about the situation in the Princess Máxima Center, parents can contact the special corona phonenumber: (088) 972 5123.
We always comply with the key precautions:
1. Have a cold? Stay at home, get tested
2. Keep 1.5 meters apart
3. Wash your hands regularly and carefully
4. Sneeze or cough in your elbow
5. Visiting? Go directly to the parent-child room or meet outside
6. Follow your (walking) instructions in the building
7. Do not stand still in the corridors, continue walking
8. Waiting for the outpatient clinic? Go to another waiting area with your telephone or buzzer
Outpatient clinic appointments
If your child is now under treatment, the appointment will take place, subject to the above measures. If your child has a cold, please contact the doctor’s assistant at the outpatient clinic (088) 9725123. Brothers and sisters are welcome again at the clinic. To avoid crowding in the outpatient clinic, we ask you to wait elsewhere in the building or outside, keeping your telephone or buzzer at hand. You will be notified when your appointment is about to start.
Receiving visitors at the Princess Máxima Center
Visitors are welcome, but we ask you to go directly to and from the parent-child room. This means leaving the building immediately after a visit, and, for example, not going to play in the Máxima or to the restaurant. All visitors must be in good health. Of course you can also meet outside.
Back to school
Elementary and secondary schools, special education and childcare are open again. Everybody is going back to school. As far as we are concerned, this also applies to children being treated at the Princess Máxima Center. If there are no compelling reasons, for example shortly after a stem cell transplant, they can go back to school as normal. Siblings of children undergoing treatment can also go to school.
Elementary education at the Princess Máxima Center
Children from age four who are admitted to the Máxima can receive instruction in the parent-child room or at school in the classroom. The school is open Monday to Friday from 10 a.m. to 12 noon.
Keep 1.5 meters apart
Wash your hands regularly and carefully, use tissues, cough or sneeze in your elbow, do not shake hands. We cannot say it often enough! These measures are and will remain essential to prevent the spread of the coronavirus (COVID-19). These measures include the most important measure of social distancing: keep 1.5 meters away from each other. During a consultation or an appointment, keep an appropriate distance from each other in the Princess Máxima Center and outside. Keep reminding each other!
The restaurant’s service counter is open to parents and children from 7:30 a.m. to 8 p.m. There is also food and drink to take away (Grab & Go) available. Only parents, children and healthcare professional can use the restaurant, where there are fewer tables and chairs because of the 1.5-meter measure. The espresso bar is open Monday to Friday from 8 a.m. to 4:30 p.m. Grab & Go is also sold there.
Activities and events at the Máxima
All play, craft and music activities at the bedside will continue as much as possible. Many activities are available online. Live activities and events for children (and parents)are organized at the center, subject to the 1.5-meter rule.
The facilities are open at specific times, such as the play center for 1-10-year-old siblings (Monday to Friday from 9 a.m. to 5 p.m., reservation required: speelopvang@prinsesmaximacentrum), the living rooms (open daily from 8 a.m. to 10 p.m. A maximum of three families can sign up for the schedule to cook, eat and/or stay in the living rooms), the MuzieKids Studio (by appointment via email@example.com) and the Make-a-Wish theme room (Make-A-Wish can be reached via 035-2035300 or firstname.lastname@example.org).
The Haarwensen parlor opens on Monday, Wednesday and Friday from 12 noon to 3 p.m., and can be reached by telephone for parents and children via (0297) 745300. It is also possible to provide children with a hair work through 30 centers throughout the Netherlands.
We have collected tips for online and offline activities for parents and children. Here you can read how you can keep exercising especially during this period.
Appointments at the LATER clinic
The LATER outpatient clinic of the Princess Máxima Center is open again for all appointments. The outpatient clinic will contact you for a new appointment because there are catch-up appointments.
Frequently Asked Questions
Click here for the answers to frequently asked questions.
Availability of VOKK
For information and support, the VOKK desk in the hall of the Máxima has been opened. Especially now a support worker can help if you need it. The desk is open on weekdays and weekends during regular opening hours. Of course the VOKK can be reached by telephone at 030-2422944 or by email.
Through our website we will inform you about the situation and our working method. At www.RIVM.nl you can read about the current situation concerning corona and the measures we have taken. Here you can read the answers to frequently asked questions.