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Patient portal

We use the UMC Utrecht patient portal to give parents and children access to their medical records. Here you will find results and medical letters. Sometimes these are provisional results, which are adjusted after consultation with other doctors. During your next appointment, the medical practitioner will explain the results.

Please note: On Thursday February 29 and Friday March 1, the Princess Máxima Center will receive a new electronic patient record. The patient portal is therefore temporarily unavailable from February 29, 7 a.m. until Saturday, March 2. You can read more information on our page about the new electronic patient record. We apologize for any inconvenience and thank you for your understanding.

Click here to read our frequently asked questions.
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How can I access the patient portal?

Via the orange button above it is easy to click through to your patient portal. If you are a patient at the Princess Máxima Center, ask the doctor's assistant to give you access to the portal. Once you have access, you can proceed via the 'Log in with DigiD' button above.

If your child is a patient at the Princess Máxima Center, you first require authorization to gain access to the portal.

 Three age groups: who has access?

  • If your child is under the age of 12, your child's permission is not required, but you must request authorization.
  • If your child is between 12 and 16 years old, it is important that both parent(s)/caregiver(s)/guardian(s) and child sign the authorization.
  • As from the age of 16, the authorization granted to parent(s)/caregiver(s)/guardian(s) automatically expires and only the child can log in to the portal.


How to request authorization

  • Download the authorization form here. You can also ask the doctor's assistants for the authorization form.
  • Hand in the completed form, along with valid proof of identity, to the doctor's assistants at the Princess Máxima Center.
  • They will process the authorization as soon as possible. Once your authorization has been processed, you can log into the portal with your own DigiD.

Results displayed immediately

As soon as there is a result, you can see it in the portal. It does not say what the result means. Sometimes it is still a preliminary result that will be adjusted after the treatment team has discussed it. The medical letters that doctors send each other can also be found in the patient portal. Your doctor will explain what the results mean to you at your next appointment.

Are you concerned about a result you have seen in the portal? Then contact your doctor or nursing specialist.


Appointments via the scheduling office

All appointments and admissions are arranged by our scheduling office. They call, email or send a letter as soon as an appointment is finalized. You will also see all appointments in the patient portal.
Because appointments sometimes still change, they are not final until an appointment letter has been sent by the scheduling office. This is then visible in your mail or on the patient portal.
If you have questions about an appointment, contact the scheduling office at 088 972 72 72.

Access to electronic data exchange

In order to provide the best possible care, it is sometimes necessary to exchange your data electronically with another caretaker. Think of your general practitioner or another hospital. This is why we ask you and/or your parents for permission to do this.

If you and/or your parents give permission, only your health information from the Princess Máxima Center will be shared with the other care worker. These are only those data that are necessary for treatment with the other care worker.

Giving permission can be done:

  • Through the patient portal
  • At the help desk of a doctor's assistant

Any questions?

Click here to read the Frequently Asked Questions.

For all other questions regarding the patient portal, email patientportaal@prinsesmaximacentrum.nl.